jump to navigation

Pitching bloggers and ethics July 28, 2007

Posted by Steve Field in Ethics, Pitching Bloggers.
trackback

Pitching has been a staple of public relations as long as the industry has existed. The dance between the journalist and the publicist is truly analogous to baseball — the professional communicator working to place a story in the right location, with the desired spin at the appropriate time.

With the rise of citizen journalism, however, pitching is not something that is just restricted to journalists anymore. With a slew of blogs and other consumer generated media outlets carrying on conversations about products and ideas, public relations professionals have a whole new set of outlets they can pitch.

Consequently, people are also discussing the best way to reach out to these online influencers.

The Emergence Media Wiki has a breakdown of basic principles of pitching bloggers tips include:

  • Build relationships now, not just when you need them
  • Look beyond A-listers
  • Be personal and casual, but professional
  • Keep the pitch soft
  • Avoid attachments and use links

These recommendations parallel Rohit Bhargava’s seven key tips on pitching bloggers. Perhaps the most interesting — and most controversial — is his statement that giving bloggers free stuff is ok. He notes that “while many journalists are honor and ethics bound to turn down any free offers from PR professionals and companies, bloggers are not.”

While some bloggers have embraced the idea of giving products with citizen journalists so they can write about them (such as Jospeh Jaffee, a PR blogger who received a free Nikon D80 camera from Nikon and their agency, MWW), others have been critical of bloggers accepting gifts and then writing about them (such as Robert Scoble, author of Naked Conversations).

From an ethical standpoint, I think Scoble has the right idea — if you are going to accept a gift from a company, a blogger should disclose. Period. By being open, honest, and transparent, the blogger gives all the information to his or her readers, and allows the informed reader to take their endorsement of a product with a grain of salt.

As a PR professional pitching bloggers, I recommend doing the following three things if offering a free product sample to a blogger:

  1. Consider how it will be perceived before you send it. Some free product trials are are more innocuous than others. Sending samples of a new compact fluorescent light bulbs to environmental bloggers is relatively modest because the value of the bulb isn’t that great. Sending a free iPhone carries a bigger perception problem because the phone has more inherent value as well as perceived social value. That’s not to say that providing a blogger with an expensive item is always a no-no; just consider the perception
  2. Ask before you send. Not all bloggers will accept gifts. Make sure that the blogger is interested up front.
  3. Require that the blogger disclose. When pitching a blogger by sending him or her a product, you can make no demands; coverage cannot be a condition of receipt. However, if the blogger does accept the gift and does choose to write about it, it is the role of the person sending the item to guarantee that the blogger disclose the relationship.
About these ads

Comments»

1. Michelle Kline - July 28, 2007

Good summary Steve. I didn’t realize that pitching bloggers is one way you spend your daily work time as well. Have you had any really successful pitches, and what did you do well? What about any that flew back in your face? I also wonder about the idea or product being pitched. Was the blogosphere the best place to promote it? Was the buzz it generated worth it? (Of course, that gets back to the blog ROI reading from a few weeks ago.)

Some products, like Nikon cameras, transition nicely to the blogosphere (i.e. Flickr). Some not so much (a new brand of epsom salt, maybe). Naturally all pitches and PR strategies are customized to each product, and pitching to bloggers isn’t right for every client. But which products have leaders ready to dip their toes in the water, although their product might not be a natural fit in the blogosphere? If they tried pitching to a blogger despite a dismal online outlook for their product, did any of those folks got a pleasant online surprise? The Savile Row tailor comes to mind (even though his wasn’t technically a formal pitch); I wonder if there are others. Food for thought.

2. Mark Wiseman - July 30, 2007

Hi Steve
You are addressing a very important issue. It is difficult to get good reviews without knowing if the author is tied up with an affiliation arrangement or as you discuss, free gifts.
One other thing I would add is that the person pitching the product should make it clear that the reviewer can give an honest opinion, leaving the product to stand on its merits.
That said, we all know that people feel duty bound to give good reviews when they receive a gift or payment for a review or even when they have been asked personally to do the review without any exchange of cash or product.
Glad I found your site.


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.

%d bloggers like this: